Translations and Interpreting Agius Language Services

General Terms and Conditions of Service

The Translation Company ALS establishes the following terms and conditions that apply to all interpreting services carried out by ALS, unless otherwise stated in correspondence with the Client.

1.  Acceptance

All quotation are given subject to written confirmation by the Company upon receipt in writing of the Client's order and no contract shall be concluded until such confirmation is given.

2.  Payment

Unless otherwise agreed in writing, payment under the contract for approved credit clients will fall due as follows:

50% (non-refundable see point 3.)  of the contract price:  30 days prior to the conference date.

Balance of the contract price:     7 days from date of invoice issued following the conference.

The Company reserves the right to cancel its obligations under the contract if payment has not been received by the due date.  Credit accounts are interest free if settled within the above terms, but the Company reserves the right to charge interest on overdue accounts (both before and after any judgement at the rate of 5% over and above the HSBC base rate per month calculated on a daily basis from the due date for payment.

3.  Cancellation

In the event of the client wishing to cancel the contract of part thereof, cancellation will be effective only on receipt by the Company of notification in writing of the cancellation.  The Company reserves the right to charge cancellation fees in respect of the services cancelled as follows:

Cancellation 90 days or more before the first day of the hire period:    No cancellation fee

Cancellation more than 30 days but less than 90 days before the first day of the hire period: 50%

Cancellation 30 days or less before the first day of the hire period:    100%

4.  Conference Venue

Unless otherwise agreed in writing, it is the responsibility of the Client to ensure that:

(i) Access to the venue is made available to the Company in sufficient time to enable installation and testing of the equipment to take place.

(ii) The venue is properly set out for installation of the Company's equipment, with any platform or tables in position.

(iii) All equipment, once installed, may remain in place and that, for the period of hire, the conference room will not be required for purposes (e.g. dinners, dances, receptions, etc.) which would entail the equipment being dismantled and reinstalled.

(iv) Adequate precautions will be taken by the Client to ensure the security of the venue and of the Company's equipment whilst at the venue.

(v) Adequate time is made available at the conclusion of the proceedings for dismantling and removal of the equipment.

5.  Risk

For the duration of the period of hire, the Client shall be responsible for the loss of any delegate receivers and headsets.  For insurance purposes the replacement value of an infrared receiver is £115.00 and the replacement value of an audience response keypad is £250.00.  These will be the amounts invoiced for each receiver/keypad not returned.

6.  Conference Documents and Other Materials

Conference documentation and relevant reference materials should be forwarded to the Company in advance of the conference so that the interpreters can familiarise themselves with the terminology specific to the conference.  No complaints about the quality of interpretation will be entertained if these materials are not made available in advance of the conference.  The Client warrants that all documentation and information supplied by it to the Company will not cause the Company to breach the laws of any country.

7.  Illness

In the event of sickness or injury of an interpreter prior to or during an assignment, the Company will use its best endeavours to supply a replacement interpreters but no liability is accepted by the Company for failing to do so.

8.  Recording

Please advise us beforehand should you require a recording which includes the interpretation as this may be subject to a nominal copyright waiver fee and would need to be agreed before the day.  The value of any recording is deemed not to exceed the value of the tape on which it is made.

9.  Liability

The Company's liability for loss or damage arising out of a breach of contract shall not exceed the value of the contract.  The company does not accept liability for any consequential loss or damage arising from the supply of equipment or services and any express or implied condition is hereby excluded.

10.  Force Majeure

The Company shall not be held liable to the Client if fulfilment of its obligations under the contract is prevented or hindered by force majeure.  For the purposes of this condition, force majeure shall mean any circumstance beyond the control of the Company.

11.  Jurisdiction

The contract shall be governed by the laws of England and shall be subject to the jurisdiction of the English courts.